Railpass Purchasing Procedures:

As no reservation is needed for purchasing rail pass, so that we can go to ticketing the rail pass after we recieved the payment.

Please advise:

  • Passenger(s) full name(s) (including title i.e. Mr / Ms)
  • Nationality
  • Type of railpass / class / travel commencement date
  • Fax number and billing address for us to fax invoice and payment instructions.
  • Collection method (if choose courier, please advise the delivery address and tel no.)

Train or Ferry Ticket Purchasing Procedures:

As the ticketing and reservation must be completed at the same time, we cannot hold the reservation for the customer(s) before the payment.

Please advise:

  • Passenger(s) full name(s) (including title i.e. Mr / Ms)
  • Travel date / time / class or type of sleeper chosen (choice of 1st, 2nd, etc.)
    **for train hard sleeper, please advise upper/middle/lower berth
  • Fax number and billing address for us to fax invoice and payment instructions.
  • Collection method (if choose courier, please advise the delivery address and tel no.)

Payment Procedures:

  • All prices quoted are on cash payment basis.
  • Overseas customer(s) need to arrange bank transfer of our invoice amount to our company bank account (subject to HKD200 bank handling charge on top of the gross payment). Bank account details and payment due date will be fax to the customer(s) with our invoice(s).
  • After the payment is made, we will go ahead to make the reservation and purchase the tickets / railpass. If the reservation (Train / Ferry tickets) cannot be confirmed, payment received will be fully refunded to the customer(s).

Collection methods:

  • Self-collection at our office during our office working hours. Our company office hours please refer:
    http://www.tiglion.com/english/locatmap.htm#office
  • Free of charge delivery to an office address in some locations in Hong Kong. This free delivery service is subject to the final acceptance by our company upon the customer(s) advice of the delivery address.
  • Via courier service to an overseas address to be advised by the customer(s) at additional fee and subject to time allowance.
 
 
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A winner of the HKTDC Services Awards
Export Marketing 1999
Tiglion Travel Services Company Limited (Lic. 350005)
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Copyright(c) 1995 - Tiglion Consultancy Company Limited. All rights reserved
Rm. 902 Yue Xiu Building, 160-174 Lockhart Road, Wanchai, Hong Kong
Tel. No. 852-25117189 Fax. No. 852-25197296
Email: travel@tiglion.com Website: http://www.tiglion.net